Refund and Returns Policy
Refund policy
LAST UPDATED ON JULY 15, 2020. We at stenlark.net want you to be satisfied with your purchase of any of our products.
If you have any questions or problems, please let us know by contacting our support team directly at info@stenlark.net or support@Joeldave.com.
In the event that you decide your purchase was not the right decision, contact us, show us you actually did the work by submitting ALL your homework. We will review it and attempt to help correct the issue. If we cannot help solve the issue, we’ll issue you a prompt FULL refund. To be eligible for a refund, you must submit your request and completed homework before 11:59pm Indian Standard Time on the 14th day following your purchase. After you submit your materials, all refunds are discretionary’.
If eligible for a refund, we will refund the amount into your registered bank account with 7-14 working days.
No refunds will be provided more than 14 days following the date of first subscription month/one time purchase. All payments must be made on a timely basis.
*Note: As mentioned above, all refunds are discretionary. If you just downloaded the training material (pdfs, audios, videos, and/or etc), and then promptly asked for a refund, we reserve the right to deny your refund request.
The point of this policy is to give people the chance to try the system, and if it doesn’t work, they can get their money back. It wasn’t designed to enable people to steal the training material. Furthermore, if it is clear that your homework is incomplete or that you did not implement the strategies taught in the course, your refund will be denied. However, we will still help and support you in order to get you results.
Cancellation policy
Cancellation only apply to students who have subscribed to coaching services from us.
– Cancellation of a lesson must be made AT LEAST 48 hours / Two days prior to the scheduled lesson time in order to receive a make-up lesson (for the definition of a make-up lesson, please see below).
– Failure to notify the teacher prior 48 hours / Two days is considered a forfeited lesson. There are NO refunds on last minute cancelled sessions.
– No more than 2 cancellations per set of 4 sessions.